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ORDERING
- No orders of questionable taste will be produced.
- We reserve the right to accept or reject an order.
- Phone orders are accepted. Please listen carefully when the order
is read back to you as all phone orders are at the risk of the customer.
- May we suggest that the order be written and mailed or faxed whenever
possible to ensure accuracy.
- Upon request, we will be happy to fax a copy of the art to you before
printing to ensure accuracy of orders.
- Additional charges may be incurred for changes or cancellation of
orders in progress.
- Rush charges are applicable in season.
- Prices include the cost of normal art time. Any art preparation time
needed beyond 30 minutes will be billed at $28.50 per hour.
- A Color Mixing charge of $18.50 per mix applies for Plastisol Based
Ink Systems.
- A Color Mixing charge of $76.00 per mix applies for Sublimation Mixing.
- An $8.00 charge applies for each color change.
- A color separation fee of $100.00 $275.00 will apply to 4-color process
jobs.
- We cannot be held responsible for duplication of orders lost in transit.
- We are not responsible for our customers' artwork.
-All items are custom manufactured to your specifications. We cannot
accept any liability for trademark or copyright infringment on designs
submitted by you to us and manufactured for you by us.
- By submitting a design of a copyrighted or trademarked item, you warrant
that you have been authorized by the copyright or trademark owner or
it's agents/representatives to have that design manufactured by us for
you.
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SHIPPING
- All VISA, MASTERCARD AND AMERICAN EXPRESS orders have a flat shipping
rate added to each order.
- All orders will be shipped UPS ground unless otherwise requested.
- All orders FOB Huntsville, Texas.
- ALL RETURNS MUST BE AUTHORIZED and given a return authorization
number by our office. Stock orders and die-cut orders are subject
to a 20% restocking charge. - Returns must be made within 30 days
of the invoice date.
- We are not responsible for the delivery of merchandise after it
leaves our premises. Replacement of any order delayed or lost in transit
is at the sole expense of the customer.
PAYMENTS
- All new customers are COD-CASH ONLY until credit is approved,
unless using VISA, MASTERCARD, or AMERICAN EXPRESS.
- After 45 days, delinquent accounts will be placed on COD, and the
amount past due will be added to the COD shipment.
- There will be a $20.00 service charge on all returned checks.
- All invoices and COD shipments are due and payable in the city of
Huntsville, county of Walker, state of Texas.
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